Klahowya, Welcome To Our World
How would you like part of your job description to be: "Have fun"?
ilani offers exciting experiences and career opportunities in a wide variety of fields. And most importantly, our employees are not just employees but team members who quickly become part of a big family and most never want to leave.
In addition, ilani is also committed to investing in our community and welcomes the approach to employment that our partner, Mohegan Sun embraces. Named as one of 'America's Best Employers' in 2015 by Forbes, Mohegan Sun is one of the five largest employers in the state of Connecticut at the location of their flagship property. Employing more than 8,400 people - 90 percent who live locally, the same commitment to the local economy and individual career development be visible in ilani.
For us, it's about establishing a career, not just a job. We are like no other employer, with an unbelievable atmosphere, an excellent management team, competitive pay, limitless room to grow and quite possibly, the best benefits and employee services around - it's no wonder we hold a 94 percent job satisfaction rate.
Knock, Knock. Hear that sound? That's opportunity!
Take a look at the potential job opportunities.
- Table Games
- Slot Operations
- Casino Accounting and Finance
- Security and Surveillance
- Food and Beverage
Are you quick on your feet, like to have fun and want to work in a fast-paced environment that lets you meet a variety of people? Then deal yourself a winning hand in our Table Games department. As the front line of the experience, our dealers offer a fun, friendly gaming experience to thousands of customers every day. No experience? No problem. We offer free dealer training for team members without table game experience. You'll learn in-demand, valuable skills at no cost.
Slots are a huge attraction at our facilities, and our Slot Operations team members are a huge reason why. Whether it's making sure our slot machines are working perfectly, testing new machines or even reserving a customer's favorite machine, Slot Operations team members ensure that every slots player enjoys a winning combination of fun, enjoyment and unsurpassed service. No experience? We offers free slot training for team members without experience. You'll learn in-demand, valuable skills at no cost.
Casino Accounting and Finance
Got a head for numbers? Then you just might fit into the equation in our Casino Accounting & Finance departments. You'll find our Casino Accounting team members all over our facilities - in state-of-the-art count rooms, redeeming chips, taking care of guests' credit transactions and auditing the numbers from all the various casino departments. Team members in our Finance department help generate daily, weekly and monthly financial results, forecast revenues and provide in-depth analysis of financial results and budgets.
Security and Surveillance
Keeping a watchful eye over everything that happens at our facilities, our Security and Surveillance team members ensure a safe, secure and fair experience for every guest and team member. Security Officers are among the first people our customers see and must be friendly, disciplined and vigilant. Besides protecting our customers, Security Officers also go above and beyond the call of duty and provide services such as escorts to cars, directions and medical attention. Surveillance Technicians possess prior experience and have the opportunity to work with the most advanced technology in any industry.
Food and Beverage
What do a cup of coffee and a six-course, four-star, gourmet meal have in common? Here, they will all be served up wonderfully, thanks to our exceptional Food & Beverage team members. That's why every customer wins at our tables, bars, delis, catered events and food courts. The only thing that beats the quality of our food is the quality of the people who prepare and serve it.
Our Marketing staff is dedicated to delivering a premier experience to each and every guest that visits. Player's Club representatives meet, greet and assist customers at our Player's Club booths. Executive Hosts and Player Development teams serve as liaisons between the casino and our customers, offering a high level of service and assistance to our valued patrons. Behind the scenes, our VIP Services staff of Operators and Reservationists communicate with incoming callers, directing calls and making reservations.
Our marketing staff work extremely hard to promote our facilities and amenities. They coordinate all advertising and public relations efforts, including television, print and radio commercials, as well as press conferences. The Marketing department also oversees massive direct mail efforts aimed at new customers and our Player's Club members including exciting monthly promotions and giveaways of cash and valuable prizes.
There's a lot to see at and around our facilities. Just about everything within sight travels through our Materials Management department. From fresh food to furniture to one-of-a-kind souvenirs and gifts, our Materials Management staff makes sure everything's bought, sold and handled perfectly. Team members in our Purchasing department handle the approval and paperwork process for anything and everything that we buy. Warehouse team members receive, store and transport items large and small. The Retail department staffs and services our shops as well as our own on-site gas station.
Engineering and EVS
There are two big reasons our property looks as amazing as it does. One is our Engineering department; the other is our Environmental Services department. Our Engineering team members keep us functioning safely and smoothly by providing routine and complex maintenance. Positions encompass general maintenance, electrical, carpentry, painting, HVAC, groundskeeping and other state-of-the-art systems on property. Our EVS team members keep our properties spotless and shining with scrupulous attention to detail – cleaning, sweeping, vacuuming, polishing and disposing of trash. They are the reason we enjoy our stellar reputation for superior customer service and a beautiful property.
The only thing better than working with our customers is working with our team members. In our Human Resources department, you have a wide variety of ways to do just that. Our Human Resources team members are responsible for listening to team member concerns and communicating with them, training team members, implementing team member satisfaction programs, coordinating compensation and benefits, overseeing the Employee Center and much more. If you have a lot of energy, creativity and enjoy helping other people, this could be the department for you.
We operate state-of-the-art entertainment and gaming destinations which require a knowledgeable Information Technology staff to keep everything up, running and online. Information Technology team members have just as much to do with our customer service as our front-of-house team members. Information Technology reaches every corner and every service, and helps to provide a fast, smooth, easy experience for our customers, whether at a swipe-card kiosk, a restaurant's ordering systems or our continually-updated website. Information Technology positions require certain levels of technical experience and many team members have enhanced their skills while working with us and climbed the ladder to even greater success within their area.